1-800-345-3747
1-800-345-3747
1-800-345-3747
1-800-345-3747
We are having a higher volume of orders than usual. If you have any issues, please call a salesperson to complete your order at 434-374-5555

Terms and Limitation of Warranty

Limitation of Warranty
Berry Hill gives no warranties express or implied, except that expressed by the manufacturer of the product.  The purchaser agrees that Berry Hill Irrigation, Inc.’s limit of liability for all claims for loss or damage due to any cause, shall not exceed the invoice price of the product in question. 

Many warranties are covered by the manufacturer, not Berry Hill.  When possible we will help you with a replacement, but some vendors require that you contact them directly.  Products and services are the responsibility of the manufacturer and service provider, respectively and subject to the warranties offered by such manufacturer or service provider.

ORDERING

  • In Person, By Phone, By Mail or Online
  • We have Mail Order Forms for your use if needed. They are online or by request with our catalog.
  • Payments
    We accept Visa, Master Card, American Express, Discover Credit Cards. We also accept Cash (at our store), Paypal, Money orders, Wire Transfers and checks.  When you provide an E-Check as payment, you authorize us either to use information from your check to make a one-time electronic fund transfer from your account or to process the payment as a check transaction. 



Order By Mail
Hours
We are open between 8:00 am and 5:00 pm, Monday thru Friday.  Pick-ups or appointments may be scheduled outside these times.  Please call us to schedule 434-374-5555. 


Terms for Receiving Your Order
Please inspect your package before accepting and signing for the package or palletDo not refuse a package for minor damages but notify us as quickly as possible.  You may leave a voice mail or send an email or picture after hours to sales@ berryhilldrip.com.

If product has been damaged while in shipment, you must notify the carrier BEFORE signing for the product.  The carrier must report to their terminal that it was damaged in transit.

Please notify us of any damaged product or missing product immediately.  Missing product should be reported within 30 days of receipt so may investigate and replace.


Return Policy
   Your satisfaction is important to us! We will attempt to correct any unhappiness you have with your order. You can help us, by reviewing your order immediately!   If you are not satisfied with a product, please notify us within 30 days.  (After 30 days, a restocking fee may apply or the manufacturer’s warranty may apply.)

   Orders or product may be returned within 30 days if the item has not been used or opened. Returned goods should be in original condition. Please contact your salesperson or Berry Hill Irrigation, Inc. to get return approval.  Items that have been opened, used or show wear will require special approval.  Returns are subject to a 20% Restocking Fee.
   Returns on Electrical Products, Controllers, Sand Filters, Irrometers and Irrigation Pumps are limited.
   Returned items not in their original condition may be refused or charged a restocking fee up to 20%.
   Credit for your return will not exceed the invoice price of the product in question.   Shipping charges cannot be refunded.

Exchanges:  Please contact your Sales Rep or send an e-mail if you would like to make an exchange. We will be happy to assist you in this process.

Special Order Items
    Specially ordered items or glued items made especial for your agricultural situation may not be returned without approval from your salesperson.

Terms
Item availability and prices are subject to change without notice.  5.3% sales tax applies to Virginia residents.

Berry Hill Irrigation, Inc. cannot and does not guarantee the accuracy or completeness of the Materials, including, without limitation, prices, product images, specifications, dimensions, availability and services. The Materials may contain technical inaccuracies and typographical errors. Customers will be charged $39 per instance for any returned checks or chargebacks. An additional charge of 25% will be applied to delinquent accounts that are turned over to collections.

Cancellations:  We reserve the right to refuse any order we feel is fraudulent.


Shipping
Shipping charges are determined by our carriers.  We primarily use UPS, USPS, Southeastern Freightlines, Fedex Freight and T-Force Freight.  We try to use the most economical and safest shipping method possible for your order.  Please let us know ahead of time if you have shipping preferences or specific needs.   Fees due to Lift Gate Requests, Changes of Address Charges, Special Requests, etc will be paid for by the customer.   When choosing your shipping method, you are also agreeing to the terms of the shipper.
 
It is rare, but mistakes can be made by the website when determining shipping.  We reserve the right to notify you of additional shipping charges PRIOR to shipping your order.  If you do not agree to these charges, you reserve the right to cancel your order.

Free Shipping Items   -- When Free Shipping is offered, it is only good for the 48 Contingent United States.  


Security
We guarantee that each online transaction on the Berry Hill Irrigation, Inc website will be safe and secure.

Intellectual Property
The Site and all of its original content are the sole property of Berry Hill Irrigation, Inc and are, as such, fully protected by the appropriate international copyright and other intellectual property rights laws.


Termination
Berry Hill Irrigation, Inc. reserves the right to terminate your access to the Site, without any advance notice.


Privacy
We will never sell or share your address or private information.

Links to Other Websites

Our Site does contain a number of links to other websites and online resources that are not owned or controlled by Berry Hill Irrigation, Inc.

Berry Hill Irrigation, Inc. has no control over, and therefore cannot assume responsibility for, the content or general practices of any of these third party sites and/or services. Therefore, we strongly advise you to read the entire terms and conditions and privacy policy of any site that you visit as a result of following a link that is posted on our site.


Changes to This Agreement
Berry Hill Irrigation, Inc. reserves the right to modify these Terms of Service at any time.  ** Upon ordering online, you have agreed to these Terms of Agreement by checking the I AGREE button.

Your decision to continue to visit and make use of the Site after such changes have been made constitutes your formal acceptance of the new Terms of Service.

Therefore, we ask that you check and review this Agreement for such changes on an occasional basis. Should you not agree to any provision of this Agreement or any changes we make to this Agreement, we ask and advise that you do not use or continue to access Berry Hill Irrigation's site immediately.


Contact Us
   If you have any questions about this Agreement, please feel free to contact us.   434 374 5555